1. You choose, you give me your details, and you pay.
One Question at AU$11, Three Questions at AU$22, or The Fit Concierge at AU$199, which is unlimited questions for 30 days.
At the checkout you give me your name, your email, your phone number and which country you are in, so I already know which sizing system you are thinking in before I open your photos.
Card payment, handled securely, and it takes about a minute. Nothing recurring, nothing that renews on you later, and no account to create.
2. You ask me your question.
The question form opens the moment your payment goes through. You write your question in your own words, and you add photos, a video or a voice note if you want to.
If you bought Three Questions there are three boxes. Ask all three now if you already know what you want to ask, or fill in one and keep the other two for 30 days.
If you bought The Fit Concierge the form is a little longer, because I want the whole picture once rather than in pieces. What you are wearing now, what is changing for you, and what you want sorted in the next 30 days. After that you simply reply to my emails whenever something comes up, as often as you like, for the full 30 days. You never fill in another form.
Nothing beyond the question itself is required. Your face never needs to be in a photo, and you never have to show me more than you want to.
3. What helps me answer you properly.
The more you give me, the more I can give you back. If your question is about sizing, tell me as much as you can.
- The brand, and the size you are wearing now.
- Which sizing system that size is in, so UK, US, AU or EU.
- How old the bra is, and how often you wear it.
Photos help me more than anything else. Send me the front, the back, the side, and on a 45 degree angle from both sides, so I can see the whole thing rather than guess at what is happening behind you.
- Where exactly you feel it. The dig, the ache, the rubbing, and what time of day it starts.
- Something about your life. What you do all day, how much you move, what you wear it under.
- What you have already tried, so I do not send you back to something that has already failed you.
If you have none of that, send your question anyway. I would rather answer a short question than have you never ask it.
4. Your answer comes back within one business day.
You get what I can see, why it is happening, and exactly what to do about it. Where it is useful I will name styles, constructions or sizes worth trying, and I will tell you what to stop wasting money on.
The less you give me, the less I have to give you back. A fuller question always gets you a fuller answer.
It comes as written notes you can come back to and read again, and a voice note so you can hear me explain it. Monday to Friday, within one business day.
If you bought one question and something else comes up once you have read my answer, you are welcome to send another. If you bought three, the link to send your next one sits at the bottom of my answer and you never pay twice.
